Privacy Policy

1. Introduction

Leanistic ("we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use dmaic.app, in compliance with the General Data Protection Regulation (GDPR).

2. Data Controller

The Data Controller for your information is Leanistic, based in Romania. You can contact our Data Protection Officer at [email protected].

3. Information We Collect

• Account Information: Email address, name, and billing details (processed via Stripe).
• Project Data: Information you input into the DMAIC tools, including process maps, stakeholder lists, and metric data.
• Usage Data: Analytics on how you use our features to help us improve the platform.

4. How We Use Your Data

We use your data to:

• Provide and maintain the Service.
• Process payments and generate invoices (via Oblio.eu).
• Generate AI recommendations. Note: Text input into The MBB AI is sent to third-party LLM providers (e.g., OpenAI) for processing but is not used to train their public models.

5. Sub-processors

We utilize trusted third-party service providers to deliver our Service. These include:

• Contabo: Hosting and infrastructure.
• Cloudflare: CDN, security, and object storage (R2).
• OpenAI: AI text generation.
• Stripe: Payment processing.
• Oblio: Invoicing.
• Posthog: Product analytics.
• Mautic: Marketing automation and lead tracking.
• Brevo & Resend: Email delivery services.

6. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and data ("Right to be Forgotten").
• Export your project data ("Data Portability").

7. Cookies and Tracking

We use cookies to improve your experience. Our cookies are categorized as follows:

• Essential Cookies: Required for the platform to function (e.g., maintaining your authenticated session via NextAuth). These do not require consent.
• Analytics & Performance Cookies: Used to understand how you use the platform (Posthog). These help us improve features and performance.
• Marketing Cookies: Used for marketing automation and tracking lead sources (Mautic).

You can manage your preferences at any time via our Cookie Consent banner.

8. Contact Us

To exercise your rights or for any privacy-related inquiries, please contact us at [email protected].